What Data We Collect and Why
When you open an account with us, we collect your name, email address, mobile number, and payment details linked to DANA, OVO, GoPay or QRIS. We also log device identifiers and session activity to detect unauthorised access. Whether and how this data is processed depends on
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local law — we apply the stricter standard where Indonesian data-protection obligations apply. We do not sell your information to third parties, and we share data with payment processors only to the extent required to clear your transaction. Retention periods are set per data category: account
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credentials are held for the life of your account plus a 12-month post-closure window; transaction records linked to QRIS or bank-transfer rails are retained for 5 years in line with financial-record requirements.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.